> For the complete documentation index, see [llms.txt](https://docs.kaana.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kaana.com/support/support.md).

# Support Home

<h2 align="center">What can we help you find?</h2>

<p align="center">Browse the topics below or use the Kaana assistant to ask anything you need help with.</p>

<p align="center"><a href="https://docs.kaana.com/?Ask=" class="button primary">Ask Kaana AI</a> <a href="mailto:support@kaana.com" class="button secondary">Contact support</a></p>

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Troubleshooting</strong></td><td>Find solutions to common issues and guidance for resolving problems.</td><td><a href="/pages/CyuQnEzLDH40kYc2oPrZ">/pages/CyuQnEzLDH40kYc2oPrZ</a></td></tr><tr><td><strong>Known Issues</strong></td><td>View active issues, limitations, and current workarounds.</td><td><a href="/pages/EssxRlQrnhuZARj2yZs9">/pages/EssxRlQrnhuZARj2yZs9</a></td></tr><tr><td><strong>Support Processes</strong></td><td>Learn how to contact support, submit requests, and track issues.</td><td><a href="/pages/v3wwCGbnJzPkygWvplaa">/pages/v3wwCGbnJzPkygWvplaa</a></td></tr><tr><td><strong>User Management</strong></td><td>Manage users, roles, access, and account settings.</td><td><a href="/pages/X2GLGWI610FPnTQnHbDN">/pages/X2GLGWI610FPnTQnHbDN</a></td></tr><tr><td><strong>Security &#x26; Privacy</strong></td><td>Review how Kaana handles security, data protection, and privacy.</td><td><a href="/pages/q4cZFJZSR6szhCpGcyJt">/pages/q4cZFJZSR6szhCpGcyJt</a></td></tr></tbody></table>


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.kaana.com/support/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.