Kai Resolution Agent

Kai resolution agent session management and action execution

Start agent session

post

Initiates a new Kai resolution agent session for a signal. The agent will analyze the signal and prepare to propose resolution actions. Requires create_agent_remediation permission and agentAI plan feature.

Authorizations
connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters
idintegerRequired

Signal ID to create session for

Responses
post
/concierge/alerts/{id}/agent-session

Get agent session status

get

Returns the current status and details of an agent session. Requires view_agent_remediation permission.

Authorizations
connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters
idintegerRequired

Agent session ID

Responses
chevron-right
200

Agent session details

application/json
get
/concierge/agent-sessions/{id}

Generate action proposals

post

Triggers Kai to analyze the signal and generate proposed resolution actions. The agent performs root cause analysis and identifies systemic issues rather than isolated failures. Actions are categorized as automated (Kai can execute) or manual (requires user intervention). Requires create_agent_remediation permission and agentAI plan feature.

Authorizations
connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters
idintegerRequired

Agent session ID

Responses
chevron-right
200

Actions proposed successfully

application/json
post
/concierge/agent-sessions/{id}/propose

Execute approved actions

post

Executes the specified resolution actions that the user has approved. The agent will make API calls to the relevant billing/payment systems and report results. Requires execute_agent_remediation permission and agentAI plan feature.

Authorizations
connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters
idintegerRequired

Agent session ID

Body
actionIdsstring[]Required

IDs of approved actions to execute

Example: ["action_1","action_2"]
Responses
chevron-right
200

Actions executed

application/json
post
/concierge/agent-sessions/{id}/execute

Cancel agent session

post

Cancels an active agent session. Requires create_agent_remediation permission.

Authorizations
connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters
idintegerRequired

Agent session ID

Responses
chevron-right
200

Session cancelled successfully

application/json
messagestringOptional
post
/concierge/agent-sessions/{id}/cancel

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