System Feed

Signal detection and lifecycle management

List signals

get

Returns paginated list of system feed signals with optional filtering

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Query parameters

statusstring · enumOptional

Filter by signal status

Possible values:

severitystring · enumOptional

Filter by severity level

Possible values:

integrationIdintegerOptional

Filter by integration ID

pageintegerOptional

Page number (default 1)

Default: 1

limitintegerOptional

Items per page (default 10)

Default: 10

Responses

200

Paginated list of signals

application/json

401

Not authenticated

403

Access denied

500

Server error

get/concierge/alerts

GET /api/concierge/alerts HTTP/1.1
Accept: */*

{
  "alerts": [
    {
      "id": 1,
      "fingerprint": "text",
      "title": "Payment Failures Spike Detected",
      "summary": "text",
      "analysis": "text",
      "severity": "critical",
      "status": "active",
      "category": "payment_failure",
      "integrationId": 1,
      "integrationName": "Stripe Production",
      "integrationType": "stripe",
      "suggestedActions": [
        "text"
      ],
      "metrics": {},
      "priority": "low",
      "assigneeId": 1,
      "eventCount": 1,
      "firstSeen": "2026-07-11T01:21:21.724Z",
      "lastSeen": "2026-07-11T01:21:21.724Z",
      "createdAt": "2026-07-11T01:21:21.724Z",
      "updatedAt": "2026-07-11T01:21:21.724Z"
    }
  ],
  "pagination": {
    "page": 1,
    "limit": 1,
    "total": 1,
    "totalPages": 1
  }
}

Get signal statistics

get

Returns aggregated statistics about signals

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Responses

200

Signal statistics

application/json

totalintegerOptional

401

Not authenticated

403

Access denied

500

Server error

get/concierge/alerts/stats

GET /api/concierge/alerts/stats HTTP/1.1
Accept: */*

{
  "total": 1,
  "bySeverity": {
    "critical": 1,
    "warning": 1,
    "info": 1
  },
  "byStatus": {
    "active": 1,
    "acknowledged": 1,
    "resolved": 1
  },
  "byCategory": {
    "ANY_ADDITIONAL_PROPERTY": 1
  }
}

Get signal details

get

Returns detailed information about a specific signal

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters

idintegerRequired

Signal ID

Responses

200

Signal details

application/json

idintegerRequired

Unique signal identifier

fingerprintstringOptional

Unique fingerprint for deduplication

titlestringRequired

Signal title

Example: Payment Failures Spike Detected

summarystringRequired

Brief summary of the issue

analysisstring · nullableOptional

AI-generated analysis

severitystring · enumRequired

Signal severity level

Possible values:

statusstring · enumRequired

Current lifecycle status

Possible values:

categorystringRequired

Signal category

Example: payment_failure

integrationIdinteger · nullableOptional

Source integration ID

integrationNamestringRequired

Source integration name

Example: Stripe Production

integrationTypestring · enumOptional

Integration type

Possible values:

suggestedActionsstring[]Optional

AI-suggested resolution actions

metricsobject · nullableOptional

Signal-specific metrics

prioritystring · enum · nullableOptionalPossible values:

assigneeIdinteger · nullableOptional

eventCountintegerOptional

Number of related events

firstSeenstring · date-timeOptional

lastSeenstring · date-timeOptional

createdAtstring · date-timeRequired

updatedAtstring · date-timeOptional

initialGuessstringOptional

AI initial assessment before deep analysis

401

Not authenticated

403

Access denied

404

Signal not found

500

Server error

get/concierge/alerts/{id}

GET /api/concierge/alerts/{id} HTTP/1.1
Accept: */*

{
  "id": 1,
  "fingerprint": "text",
  "title": "Payment Failures Spike Detected",
  "summary": "text",
  "analysis": "text",
  "severity": "critical",
  "status": "active",
  "category": "payment_failure",
  "integrationId": 1,
  "integrationName": "Stripe Production",
  "integrationType": "stripe",
  "suggestedActions": [
    "text"
  ],
  "metrics": {},
  "priority": "low",
  "assigneeId": 1,
  "eventCount": 1,
  "firstSeen": "2026-07-11T01:21:21.724Z",
  "lastSeen": "2026-07-11T01:21:21.724Z",
  "createdAt": "2026-07-11T01:21:21.724Z",
  "updatedAt": "2026-07-11T01:21:21.724Z",
  "affectedEntities": [
    {
      "type": "text",
      "id": "text",
      "name": "text"
    }
  ],
  "initialGuess": "text"
}

Update signal status

patch

Updates the lifecycle status of a signal

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters

idintegerRequired

Signal ID

Body

statusstring · enumRequiredPossible values:

Responses

200

Signal status updated

application/json

messagestringOptional

400

Invalid status

401

Not authenticated

403

Permission denied

404

Signal not found

500

Server error

patch/concierge/alerts/{id}

PATCH /api/concierge/alerts/{id} HTTP/1.1
Content-Type: application/json
Accept: */*
Content-Length: 19

{
  "status": "active"
}

{
  "message": "text"
}

Generate AI insight

post

Generates deeper AI-powered analysis and recommendations for a signal. Requires feedAI plan feature.

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters

idintegerRequired

Signal ID

Responses

200

AI insight generated

application/json

insightstringOptional

Detailed AI analysis with root cause, impact, and resolution guidance

401

Not authenticated

403

Permission denied or plan feature not available

404

Signal not found

500

Server error

post/concierge/alerts/{id}/insight

POST /api/concierge/alerts/{id}/insight HTTP/1.1
Accept: */*

{
  "insight": "text"
}

Get signal raw data

get

Returns the raw event data associated with a signal

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters

idintegerRequired

Signal ID

Responses

200

Raw event data

application/json

401

Not authenticated

403

Access denied

404

Signal not found

500

Server error

get/concierge/alerts/{id}/raw-data

GET /api/concierge/alerts/{id}/raw-data HTTP/1.1
Accept: */*

{
  "events": [
    {
      "id": 1,
      "eventType": "text",
      "entityType": "text",
      "entityId": "text",
      "occurredAt": "2026-07-11T01:21:21.724Z",
      "severity": "text",
      "payload": {},
      "metadata": {}
    }
  ]
}

Assign signal to user

post

Assigns a signal to a specific user for investigation

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters

idintegerRequired

Signal ID

Body

assigneeIdintegerRequired

User ID to assign the signal to

Responses

200

Signal assigned successfully

No content

401

Not authenticated

403

Permission denied

404

Signal not found

500

Server error

post/concierge/alerts/{id}/assign

POST /api/concierge/alerts/{id}/assign HTTP/1.1
Content-Type: application/json
Accept: */*
Content-Length: 16

{
  "assigneeId": 1
}

No content

Update signal priority

post

Updates the priority level of a signal

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters

idintegerRequired

Signal ID

Body

prioritystring · enumRequiredPossible values:

Responses

200

Priority updated successfully

No content

401

Not authenticated

403

Permission denied

404

Signal not found

500

Server error

post/concierge/alerts/{id}/priority

POST /api/concierge/alerts/{id}/priority HTTP/1.1
Content-Type: application/json
Accept: */*
Content-Length: 18

{
  "priority": "low"
}

No content

Add comment to signal

post

Adds a comment to a signal's history

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters

idintegerRequired

Signal ID

Body

commentstringRequired

Comment text

Responses

200

Comment added successfully

No content

401

Not authenticated

403

Permission denied

500

Server error

post/concierge/alerts/{id}/comment

POST /api/concierge/alerts/{id}/comment HTTP/1.1
Content-Type: application/json
Accept: */*
Content-Length: 18

{
  "comment": "text"
}

No content

Get signal history

get

Returns the full audit history of a signal including status changes, assignments, and comments

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters

idintegerRequired

Signal ID

Responses

200

Signal history

application/json

idintegerOptional

alertIdintegerOptional

actionstring · enumOptionalPossible values:

previousValuestring · nullableOptional

newValuestring · nullableOptional

commentstring · nullableOptional

userIdintegerOptional

createdAtstring · date-timeOptional

401

Not authenticated

500

Server error

get/concierge/alerts/{id}/history

GET /api/concierge/alerts/{id}/history HTTP/1.1
Accept: */*

[
  {
    "id": 1,
    "alertId": 1,
    "action": "created",
    "previousValue": "text",
    "newValue": "text",
    "comment": "text",
    "userId": 1,
    "createdAt": "2026-07-11T01:21:21.724Z"
  }
]

Link signal to support ticket

post

Associates a signal with a support ticket

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Path parameters

idintegerRequired

Signal ID

Body

ticketIdintegerRequired

Support ticket ID to link

Responses

200

Ticket linked successfully

No content

401

Not authenticated

403

Permission denied

500

Server error

post/concierge/alerts/{id}/link-ticket

POST /api/concierge/alerts/{id}/link-ticket HTTP/1.1
Content-Type: application/json
Accept: */*
Content-Length: 14

{
  "ticketId": 1
}

No content

Trigger anomaly analysis

post

Ingests fresh events from connected integrations, detects anomalies, and generates AI-powered signals. Requires feedAI plan feature.

Authorizations

connect.sidstringRequired

Session-based authentication via HTTP-only cookie

Responses

200

Analysis completed

application/json

messagestringOptional

alertIdsinteger[]Optional

401

Not authenticated

403

Permission denied or plan feature not available

500

Server error

post/concierge/analyze

POST /api/concierge/analyze HTTP/1.1
Accept: */*

{
  "message": "text",
  "alerts": [
    {
      "id": 1,
      "fingerprint": "text",
      "title": "Payment Failures Spike Detected",
      "summary": "text",
      "analysis": "text",
      "severity": "critical",
      "status": "active",
      "category": "payment_failure",
      "integrationId": 1,
      "integrationName": "Stripe Production",
      "integrationType": "stripe",
      "suggestedActions": [
        "text"
      ],
      "metrics": {},
      "priority": "low",
      "assigneeId": 1,
      "eventCount": 1,
      "firstSeen": "2026-07-11T01:21:21.724Z",
      "lastSeen": "2026-07-11T01:21:21.724Z",
      "createdAt": "2026-07-11T01:21:21.724Z",
      "updatedAt": "2026-07-11T01:21:21.724Z"
    }
  ],
  "alertIds": [
    1
  ]
}

PreviousSystem Feed NextService Requests

Last updated 5 months ago

Was this helpful?