# Rule: Failed Subscription Payment (Stripe)

**Category:** Churn Risk\
**Severity:** Warning\
**Run Frequency:** Every 60 minutes

**Target System:** Stripe

**What It Monitors:**\
Recurring subscription payments that have failed.

**How It Works:**

<table><thead><tr><th width="230.44921875">Setting</th><th>Value</th></tr></thead><tbody><tr><td>Data Source</td><td>Stripe Invoices</td></tr><tr><td>Looks For</td><td>Open invoices with more than 1 payment attempt</td></tr><tr><td>Time Window</td><td>Last 24 hours</td></tr><tr><td>Triggers When</td><td>1 or more failed subscription invoices per customer</td></tr><tr><td>Groups By</td><td>Customer</td></tr></tbody></table>

**Why It Matters:**\
Failed subscription payments lead to involuntary churn if not addressed.

**Recommended Actions:**

* Send payment update request
* Retry with updated payment method
* Offer payment plan if needed