Rule: Dispute Rate Signal (Stripe)

Category: Payment Health Severity: Critical Run Frequency: Every 60 minutes

Target System: Stripe

What It Monitors: Dispute and chargeback rates approaching risky thresholds.

How It Works:

Setting
Value

Data Source

Stripe Disputes

Looks For

Disputes with status of "needs_response" or "under_review"

Time Window

Last 7 days

Triggers When

More than 5 active disputes

Groups By

Overall total (not grouped)

Why It Matters: High dispute rates can affect your Stripe account standing and result in penalties.

Recommended Actions:

  • Review dispute reasons

  • Gather evidence for response

  • Improve checkout fraud detection

Last updated

Was this helpful?