> For the complete documentation index, see [llms.txt](https://docs.kaana.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kaana.com/guides/detection-rule-guides/payment-health-rules/rule-dispute-rate-signal-stripe.md).

# Rule: Dispute Rate Signal (Stripe)

**Category:** Payment Health\
**Severity:** Critical\
**Run Frequency:** Every 60 minutes

**Target System:** Stripe

**What It Monitors:**\
Dispute and chargeback rates approaching risky thresholds.

**How It Works:**

<table><thead><tr><th width="204.4921875">Setting</th><th>Value</th></tr></thead><tbody><tr><td>Data Source</td><td>Stripe Disputes</td></tr><tr><td>Looks For</td><td>Disputes with status of "needs_response" or "under_review"</td></tr><tr><td>Time Window</td><td>Last 7 days</td></tr><tr><td>Triggers When</td><td>More than 5 active disputes</td></tr><tr><td>Groups By</td><td>Overall total (not grouped)</td></tr></tbody></table>

**Why It Matters:**\
High dispute rates can affect your Stripe account standing and result in penalties.

**Recommended Actions:**

* Review dispute reasons
* Gather evidence for response
* Improve checkout fraud detection