Rule: Payment Method Decline Rate (Stripe)

Category: Payment Health Severity: Info Run Frequency: Every 60 minutes

Target System: Stripe

What It Monitors: High decline rates on payment methods.

How It Works:

Setting
Value

Data Source

Stripe Payment Intents

Looks For

Payment intents with status of "requires_payment_method" (declined)

Time Window

Last 6 hours

Triggers When

More than 20 declined payments per payment method type

Groups By

Payment method type (card, bank transfer, etc.)

Why It Matters: Elevated decline rates could indicate card network issues.

Recommended Actions:

  • Check card network status

  • Review decline codes

  • Consider alternative payment methods

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