# Contact Support

The best way to get day-to-day support is to submit an email to our customer success team. It allows us to track progress and ensure there is a single location for communication, making sure nothing is ever overlooked.

**Email: <support@kaana.com>**

Please note that tickets sent via emails will not have a priority assigned to them and might not be prioritized accordingly.

**Telephone Support:**

We’re available for technical emergencies 24x7x365 by phone. If you are experiencing an Urgent (P0) or High (P1) response time outside business hours, please use our telephone support. Call us at:

* US: +1 858-261-7778

**2026 US Public Holidays:**

New Year's Day, Thursday, January 01

Good Friday, Friday, April 3, 2026

Memorial Day, Monday, May 25

Independence Day, Friday, July 03 \*\*

Labor Day, Monday, September 07

Veterans Day, Wednesday, November 11

Thanksgiving Day, Thursday, November 26

Christmas Day, Friday, December 25

\*\*If a holiday falls on a Saturday the preceding Friday will be treated as a holiday.

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