# Compliance & Standards

Kaana's commitment to security standards and regulatory compliance.

### Security Standards

#### Infrastructure Security

Our infrastructure follows industry best practices:

| Standard    | Description                                          |
| ----------- | ---------------------------------------------------- |
| **SOC 2**   | Security, availability, and confidentiality controls |
| **TLS 1.3** | Latest encryption for data in transit                |
| **AES-256** | Strong encryption for data at rest                   |

#### Application Security

* Regular security assessments
* Dependency vulnerability scanning
* Secure development practices
* Code review requirements

### Data Protection

#### Encryption

All sensitive data is protected:

* **In Transit** – TLS 1.3 encryption for all connections
* **At Rest** – AES-256 encryption for stored data
* **Backups** – Encrypted backup storage

#### Access Controls

* Role-based access control (RBAC)
* Principle of least privilege
* Regular access reviews
* Multi-tenant data isolation

## Privacy Compliance

#### General Practices

We follow privacy principles including:

* Data minimization (collect only what's needed)
* Purpose limitation (use data only as stated)
* Transparency (clear privacy policies)
* User rights (access, correction, deletion)

#### Your Rights

Depending on your location, you may have rights to:

* Know what data we collect
* Access your personal data
* Correct inaccurate data
* Delete your data
* Export your data
* Restrict processing

Contact us to exercise these rights.

### Business Continuity

#### Availability

* High-availability infrastructure
* Geographic redundancy
* Automatic failover
* Regular uptime monitoring

#### Disaster Recovery

* Regular automated backups
* Point-in-time recovery capability
* Tested recovery procedures
* Recovery time objectives defined

#### Data Backup

| Backup Type | Frequency  | Retention |
| ----------- | ---------- | --------- |
| Database    | Continuous | 30 days   |
| Full backup | Daily      | 30 days   |
| Archive     | Weekly     | 90 days   |

### Vendor Management

#### Third-Party Security

All vendors are evaluated for:

* Security certifications
* Data handling practices
* Compliance status
* Incident response capability

### Key Vendors

| Vendor            | Purpose        | Compliance       |
| ----------------- | -------------- | ---------------- |
| Neon (PostgreSQL) | Database       | SOC 2            |
| Auth0             | Authentication | SOC 2, ISO 27001 |
| Stripe            | Payments       | PCI DSS Level 1  |
| OpenAI            | AI services    | SOC 2            |
| SendGrid          | Email          | SOC 2            |

### Incident Response

#### Our Process

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**Detection**

Identify and confirm the incident.
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**Containment**

Limit the impact.
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**Investigation**

Determine cause and scope.
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**Notification**

Inform affected parties.
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**Remediation**

Fix the issue.
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**Review**

Prevent future occurrences.
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#### Notification

We will notify you promptly if:

* Your data may have been compromised
* A security incident affects your account
* Action is required on your part

### Security Documentation

#### Available Upon Request

For enterprise customers, we can provide:

* Security questionnaire responses
* Detailed architecture documentation
* Compliance attestations
* Penetration test summaries

Contact your account manager for access.

#### Continuous Improvement

We continuously enhance our security:

* Regular security training for staff
* Ongoing vulnerability assessments
* Security tool updates
* Process improvements

### Questions?

<details>

<summary>Have compliance or security questions?</summary>

Contact our team for more information about our security practices.

</details>